DEAR CUSTOMER,
WE ARE CURRENTLY UPDATING OUR RETURN PORTAL.
IF YOU NEED ASSISTANCE CREATING A RETURN, PLEASE NOTIFY OUR CUSTOMER SERVICE TEAM AT THE FOLLOWING EMAIL ADDRESS:
CUSTOMERSERVICE.EU@OBEYCLOTHING.COM
HOW TO REQUEST A RETURN?
SECURELY PACK YOUR RETURN AND INCLUDE THE PACKING SLIP THAT CAME WITH YOUR ORDER.
REMOVE ANY ORIGINAL SHIPPING BARCODES FROM THE PACKAGE.
RETURN THE PACKAGE TO US BY USING YOUR PREFERRED PARCEL SERVICE. YOU PAY FOR THE RETURN SHIPMENT.
WHERE CAN I FIND MY ORDER NUMBER?
YOUR ORDER NUMBER IS LOCATED IN THE ORDER CONFIRMATION EMAIL AND ON THE PACKING SLIP THAT IS INCLUDED IN THE BOX. IN THE CASE BELOW THE ORDER NUMBER IS 1465.
SHIPPING
TO RETURN YOUR PRODUCT, YOU SHOULD MAIL YOUR PRODUCT TO:
BLECKMANN FASHION
C/O OBEY CLOTHING
SCHELMAATSTRAAT 9
7575 BC OLDENZAAL
NEDERLAND
WHEN WILL I RECEIVE MY REFUND?
YOUR REFUND WILL BE PROCESSED WITHIN 14 WORKING DAYS AFTER ARRIVING AT OUR WAREHOUSE. YOU WILL RECEIVE AN EMAIL WHEN THE REFUND IS DONE.
EXCHANGES:
WE DO NOT OFFER EXCHANGES, IF YOU WISH TO EXCHANGE AN ITEM YOU CAN RETURN THE ORIGINAL PURCHASE AND PLACE A NEW ORDER ONLINE.